Efficient workflows, with custom-built apps.

Tailored internal tools for hotels, ships and trains — built alongside the PMS and POS you already run, not instead of them.

Purpose

Starting from a hands-on analysis in your operation, we build a custom app or software together with you — turning scattered Excel sheets and unstructured processes into something simple and easy to use. Let your team work efficiently — with Smartin.

See our scope

Current state

Spreadsheets that never get reliably updated. Handwritten notes no one can read. Information that isn't where you need it. All of it keeps your team from working efficiently.

Consult with Smartin

We visit your operation and, with your help, understand how things really run today. Together with management and staff, we build a plan to simplify your processes.

Custom solution

After a prototype we agree on together, we develop a robust, reliable solution tailored to your operation — and make sure your staff get comfortable with it quickly and easily.

Not synced
Last update 3 days ago
Sync failed
2 versions of this list
Hey, could you help us organise our arrival process?
Good day! Of course — including guest preferences and a mobile version?
That would be awesome!
Sure, let us cook!
14 arrivals3 returning guests
Spa bookings
9
Dinner covers
62
Notes
5
14:00 · Suite 412 — window table, no shellfish2 nights
15:30 · Mr Oduya — Riesling 2019 on arrivalreturning
17:00 · Cabin 7 — feather-free beddingfirst stay
Prepared automaticallyfrom PMS + POS
Today14 arrivals
Spa
9
Covers
62
14:00 · Suite 4122 nights
15:30 · Mr Oduyareturning
17:00 · Cabin 7first stay
18:15 · Ms Brunnerlate
19:40 · Deck 3 party4 guests
Handover6/9 done
Suite 412 asked for the window table again — kitchen notified.

Operations first

Before we wrote our first line of code, we polished glasses ourselves.

Bachelor's in Hospitality Business Management from EHL, lead in admin, development and people in pre-opening team of a luxury sailing yacht, guest experience, rooms and food & beverage operations in five star hospitality — we understand what operations actually feel like, and we build accordingly. Read the story

EHL Hospitality Business School Orient Express Baur au Lac Aman

Scope

What we do — and what we deliberately don't.

01

We complement, never replace

Smartin sits alongside your existing PMS and POS. Nothing gets ripped out, no migrations, no retraining the whole team on a new core system.

02

Internal communication & information sharing

One place for employees to see and share what today lives in spreadsheets, group chats and paper on the back-office wall.

03

Unified dashboards

Guest names, preferences and activity history connected to your POS data — automatically turned into the reports you currently build by hand, or don't build at all.

04

Fully custom

Anything else that would streamline your operations. Every build starts with understanding the workflow, not shipping a template.

New · for local businesses

Websites for businesses in the region.

Alongside our hospitality tools, we rebuild websites for trades, practices and restaurants around Lake Zurich — with a complete draft you see live before you decide.

Learn more
Website draft on a phone

Security

Swiss-quality security.

01

All data is hosted on servers in Europe and is subject to the Swiss Data Protection Act (FADP) and the GDPR.

How can we help you optimize your operations ?

One sentence is enough.